In that regard, make sure you follow our steps in the respective order for best results at troubleshooting. The solutions in this guide are designed to troubleshoot your Fitbit Surge in consecutive steps and solutions. Phone Software IssueĪ software problem with your own smartphone might be causing the issue and you would need to test using another device. Problem with the AppĪn issue with the Fitbit application could also be causing the problem and the solution includes clearing the app’s cache data or re-installation. There could be an issue with the Bluetooth connection or signal sent by your phone, therefore you’ll need to perform a restart. If your Fitbit surge won’t sync with your phone, there most certainly is an issue with the Fitbit application.Īnything from too long-range or outdated application firmware could be responsible so let’s learn more. Why Won’t My Fitbit Surge Sync With My Phone? ![]() That will help you tighten the circle of possibilities but if you’re still wondering what could be causing the problem, next we’ll explore the suspects in-depth. Next, reinstall the Fitbit app and use a different device to connect with your Fitbit product. To fix a Fitbit surge that won’t sync, toggle the Bluetooth ON and OFF and then perform a restart on the phone device. The issue is most likely to be related to a Bluetooth or the device you’re using to connect with the surge. In this easy fix guide, you will explore the possibilities behind the problem and then learn how other Fitbit users managed to solve this exact problem. ![]() Asking, “why my Fitbit surge won’t sync”? The solution is really simple!
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